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Coaching, Liderazgo y Habilidades Blandas en las Empresas en Panamá

Alves Ribeiro, Fátima

Coaching, Leadership and Soft Skills in Panama Companies



Autores Alves Ribeiro, Fátima
Tema Coaching
Tema Liderazgo
Tema Cultura de coaching
Tema Habilidades blandas
Tema Coaching
Tema Leadership
Tema Coaching culture
Tema Soft skills
Descripción The general objective of this study was to analyze the coaching and its relationship to leadership and development of soft skills, as well as to describe the status of coaching in companies in Panama. 20 companies, 7 multinationals, 5 regional and 8 national companies were interviewed, from medium to large size companies, in Panama City, with coaching processes in the last three years. The information was collected between March and July 2018, and was analyzed through descriptive statistics and content analysis. Leadership development and communication improvement were simultaneously the motivations and perceived benefits most mentioned by companies to implement coaching processes. The processes carried out by external coaches derive mostly from specific needs and focus on management levels. About a third of companies considered having a coaching culture. Most companies did not consider applying specific tools for measuring benefits. The research provided knowledge about the use of coaching in companies in Panama, main motivations, and perceived benefits connected with leadership and soft skills development.
Descripción La investigación tenía como objetivo analizar el uso del coaching y su relación con el desarrollo del liderazgo y de otras habilidades blandas y describir el estatus del coaching en las empresas en Panamá. Se entrevistaron 20 empresas, 7 multinacionales, 5 regionales y 8 nacionales, de media a grande dimensión, en la ciudad de Panamá, con procesos de coaching en los últimos tres años. La información fue recogida entre marzo y julio de 2018, y la misma fue analizada a través de estadística descriptiva y análisis de contenido. El desarrollo del liderazgo y de la comunicación fueron simultáneamente las motivaciones y los beneficios percibidos más mencionados por las empresas para implementar procesos de coaching. Los procesos efectuados por coaches externos derivan mayoritariamente de necesidades puntales y enfocan en niveles gerenciales y directivos. Cerca de un tercio de las empresas consideró tener una cultura de coaching. La mayoría de las empresas no consideró aplicar instrumentos para medición de los beneficios. La investigación aportó conocimiento sobre la utilización del coaching en las empresas en Panamá, principales motivaciones y beneficios percibidos a nivel de desarrollo del liderazgo, competencias y habilidades blandas.
Editorial QLU
Fecha 2020-07-05
Tipo info:eu-repo/semantics/article
Tipo info:eu-repo/semantics/publishedVersion
Formato application/pdf
Identificador https://revistas.qlu.ac.pa/index.php/latitude/article/view/99
Identificador 10.55946/latitude.v2i13.99
Fuente Latitude; Vol. 2 No. 13 (2020): Latitude: Multidisciplinary Research Journal; 90-118
Fuente Latitude; Vol. 2 Núm. 13 (2020): Latitude: Multidisciplinary Research Journal ; 90-118
Fuente 2644-4038
Fuente 2644-4038
Idioma spa
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Derechos https://creativecommons.org/licenses/by-nc-sa/4.0/deed.es